NOTE: If you did not configure a password hint during installation or if the hint does not assist in remembering your password there is no way to access or recover the data stored inside SecureAccess 3.0. In this case you will need to delete the SecureAccessVault and SecureAccessSettings folders from the USB drive and reconfigure the software.
This will display the hint you configured during installation which can be used to assist in remembering your password. If you lose or forget your password you can use the Forgot password link on the SecureAccess 3.0 log in page. Any data contained will be lost along with the password protection.
This, unfortunately, will erase everything on the drive. SecureAccess has been replaced with PrivateAccess.Īll current SecureAccess users are advised to back up their SecureAccess vault data and upgrade to PrivateAccess.Īnswer ID 44758: How to Backup and Restore Data Using SanDisk SecureAccess
